Terms of service

Overview

This website is operated by Ceremonial Matcha Throughout the site, the terms “we,” “us,” and “our” refer to Ceremonial Matcha By visiting our website or purchasing from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website or placing an order.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose.

Product Information

We strive to display our products, descriptions, and pricing as accurately as possible. However, we do not guarantee that all information on the site is always complete, current, or error-free.

We reserve the right to:

  • Modify or discontinue products at any time
  • Change pricing without notice
  • Limit product quantities or sales
  • Refuse service or cancel orders at our discretion
  • Orders & Billing

By placing an order, you agree that:

  • All billing and shipping information provided is accurate
  • Payments are authorized and valid
  • Orders may be canceled if fraud or unauthorized activity is suspected

If we need to cancel or modify your order, we will attempt to contact you using the information provided at checkout.

Shipping & Delivery

Shipping times are estimates only and are not guaranteed. Oat & Alder is not responsible for delays caused by shipping carriers, customs, weather, or circumstances beyond our control.

Risk of loss transfers to the customer once the package has been handed to the shipping carrier.

Returns & Refunds

Please review our Returns & Refunds Policy for information regarding returns, exchanges, cancellations, and refunds.

Intellectual Property

All content on this website — including logos, branding, product names, images, graphics, text, and design — is the property of Oat & Alder and may not be copied, reproduced, or used without written permission.

Prohibited Uses

You may not use this website:

  • For unlawful purposes
  • To violate any laws or regulations
  • To transmit malicious code or spam
  • To infringe upon intellectual property rights
  • To interfere with the security or functionality of the site

We reserve the right to terminate access to the site for violations of these terms.

Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

  • The website will operate without interruption
  • The site will be secure or error-free
  • Product results will be identical for every customer
  • Individual skincare results may vary.

Limitation of Liability

To the fullest extent permitted by law, Oat & Alder shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting to this page.

Your continued use of the website constitutes acceptance of any updates.

Contact Information

Questions about the Terms of Service? info@myceremonialmatchaco.com